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Salesforce Business Analyst

    • Copenhagen
  • Group Finance & Business Intelligence

Job description

Are you passionate about driving innovation and optimising business processes through Salesforce? If yes, then you might be our new colleague as our new Salesforce Business Analyst.

About the role 

As a Salesforce Business Analyst, you will play a crucial role in managing the Salesforce product lifecycle, conducting comprehensive business analysis, and collaborating with cross-functional teams. You will focus on ensuring data integrity and driving effective communication between business users and technical teams.

Your main responsibilities

Salesforce Product Management:

  • Collaborate with stakeholders to define and prioritise the Salesforce product roadmap

  • Act as the subject matter expert on Salesforce capabilities, identifying opportunities for innovation and improvement

  • Manage the end-to-end product lifecycle, including requirements gathering, design, development, testing, and deployment

Agile Business Analysis:

  • Conduct comprehensive analysis of business processes, identifying gaps, pain points, and areas for optimization across commercial and marketing ops and tech initiatives

  • Translate business requirements into clear and actionable user stories, epics, and acceptance criteria

  • Collaborate closely with development teams to ensure successful implementation and delivery of projects

Cross-Functional Collaboration:

  • Foster strong relationships with key stakeholders, including sales, marketing, customer success, and IT teams

  • Facilitate workshops and meetings to gather requirements, elicit feedback, and ensure alignment across teams

  • Serve as a liaison between business users and technical teams, ensuring effective communication and understanding

Data Integrity and Reporting:

  • Develop and maintain data governance standards, ensuring accuracy, completeness, and consistency

  • Design and deliver insightful reports and dashboards to provide stakeholders with actionable insights

  • Continuously monitor data quality and provide recommendations for improvement

Job requirements

  • Completed or studying a Business Analyst qualification (e.g., IIBA or BCS)

  • Minimum of 3 years of experience as a Business Analyst, Product Manager, or similar role

  • Proven track record of successfully managing Salesforce projects, including customization and configuration

  • Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments

  • Agile Certification desired

  • Exceptional knowledge of JIRA ticketing methodologies and processes

  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable

  • Familiarity with software development life cycle (SDLC) and experience working with development teams

Who you are 

  • You thrive in a busy and vibrant environment

  • You have strong attention to detail

  • You are eager to learn and not afraid to ask questions and take on new challenges

  • You are process-oriented and won't be satisfied if the methodology is inefficient

What makes you a great match

We want the best people in our team and we believe that the following traits and experiences are important for becoming successful in this role as Salesforce Developer and it is the basis upon which we assess candidates. However, we acknowledge that talent takes many forms so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. 

What do we offer you
An unique and attractive opportunity to become part of a company unlike any other. Better Collective is a dynamic, creative and fun place to work. Our organisational structure is flat and our working environment is characterised by freedom with responsibility, a lot of room to grow and a place where you are given all the responsibilities you think you can manage. 

  • Flexible working hours which supports a healthy work-life balance

  • Private health insurance which also covers your children

  • A varied everyday life in a fast-paced international business

  • A lot of great office perks such as lunch, snacks, gym, social events etc.

  • A professional yet casual working climate with very skilled, passionate and fun colleagues you can imagine

  • Ability to work remotely                     


Your way to BC
Please note that we are processing applications on a continuous basis, so we encourage you to apply as soon as possible. We use English for all our internal communication to keep everyone on the same page; please submit your application and resume in English unless otherwise stated above. If you want to know more about the job, feel free to contact Marc van Jaarsveldt Head of CRM and Salesforce Product Owner, mvanjaarsveldt@bettercollective.com. We look forward to receiving your application. 

or

Hybrid
  • Copenhagen, Denmark

Why join Better Collective?

At Better Collective, we pride ourselves on fostering a workplace where talent thrives and collaboration flourishes. We are committed to nurturing a learning environment where your growth is a priority. Imagine working alongside a dream team of talented individuals who not only bring their skills to the table but also complement each other. You’ll have ample opportunities to learn on the job from talented colleagues eager to share their knowledge, taking on responsibilities that challenge and inspire you.

Guided by our core values of respect, integrity, ambition, and collaboration, we strive to maintain an inclusive and safe space for all employees. Our culture is built on support and camaraderie. Here, you’ll find caring colleagues who unite over shared passions and ambitions, creating a supportive environment where everyone can succeed together. We believe in having fun while achieving great things, ensuring that work is both enjoyable and rewarding.

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About Better Collective

We are a global sports media group headquartered in Copenhagen, thriving in a vibrant international environment with more than 1,600 talented professionals working in offices across four continents and representing over 30 nationalities. Our dedicated employees drive our ambition to conquer the sports media world and become the leading digital sports media group. We are home to renowned international and national sports media brands such as HLTV, Futbin, Action Network, VegasInsider, Bolavip, SvenskaFans, Tipsbladet, Betarades, and more. Our mission is to excite sports fans through engaging content and foster passionate communities worldwide.

For those who love sports, Better Collective offers the opportunity to work on something you are passionate about, making work both purposeful and enjoyable. Even for those not into sports, the strong sense of sportsmanship woven into our organization and core values creates a collaborative and fun environment.

Better Collective is dual-listed on Nasdaq Stockholm (BETCO) and Nasdaq Copenhagen (BETCO DKK). 

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We are an equal opportunity employer

We strongly believe diversity gives us the edge and we are committed to creating a safe working environment where employees can thrive. By embracing our diverse perspectives and experiences, our teams collaborate to innovate and deliver superior sports content and products. We hire for cultural growth and welcome everyone, regardless of background,  ethnicity, age, religious and political beliefs, sexual orientation, gender identity, disability, and other characteristics.

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