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Salesforce Adoption Manager

    • Belgrade
    • Nis
    +1 more
  • Group Finance & Business Intelligence

Job description

We are in search of an innovative and driven Salesforce Adoption Manager to lead our efforts in enhancing user experience and maximizing the impact of Salesforce across our organization. In this influential role, you will design and deliver targeted training programs, creating robust enablement journeys that cater to various departments and skill levels. You will also maintain an extensive library of educational resources to ensure our team is continuously informed and empowered.

Job responsibilities

Enablement & Learning Strategy

  • Design and deliver engaging training programmes tailored to different departments, roles, and experience levels

  • Develop enablement journeys for onboarding new users and upskilling existing ones

  • Maintain a library of educational resources, including guides, videos, walkthroughs, and FAQs

  • Promote best practices and new features through regular communication and enablement sessions

Stakeholder Engagement

  • Partner closely with team leads across the organisation to identify training needs and gaps

  • Create feedback loops to continuously refine and improve adoption efforts

  • Act as the voice of the user within the Salesforce team, advocating for clarity, simplicity, and user-centric design

User Adoption & Change Management

  • Lead change management efforts when rolling out new features or processes within Salesforce

  • Use analytics and feedback to monitor adoption rates and engagement with key Salesforce features

  • Collaborate with the Product Owner and Business Analyst to plan and execute adoption campaigns for new releases

Internal Comms & Evangelism

  • Help position Salesforce as an essential business tool through clear, engaging internal communication

  • Facilitate drop-in sessions, office hours, and roadshows to connect with users and answer questions live

  • Create simple, beautiful content that demystifies Salesforce for all types of users

Job requirements

  • 3+ years experience in a Project Manager, Programme Coordinator or Operations role

  • Strong knowledge of Agile methodologies (Scrum or Kanban)

  • Experience with Linear, Jira, Asana, or similar project management tools

  • Excellent coordination, communication, and organisational skills

  • Proven ability to manage complex projects with multiple stakeholders and workstreams

  • Familiarity with Salesforce or other CRM platforms is a strong plus

  • Project Management certifications (e.g. PMP, PRINCE2, or AgilePM) are a plus

  • You are energised by bringing structure to chaos and seeing things move forward

  • You’re not afraid to ask questions, chase down answers, and drive accountability

  • You are detail-oriented, proactive, and thrive on keeping people aligned and informed

  • You enjoy collaborating with both technical and non-technical teams

Benefits

  • Private health insurance

  • Sick leave 100% paid

  • Canteen with free meals and drinks

  • Flexible working hours

  • Additional vacation days after two years in the company

We also provide up-to date equipment, entertainment facilities in a modern office right in the city center and more.

Note
: Flexible working hours and occasional work from home options in Better Collective help us achieve proper work-life balance. We strongly believe in the magic of teamwork, though, so we come to the office at least three times a week to keep the team spirits high.

Application Deadline

We look forward to hearing from you and accept applications until 9th of June.
Please submit your CV and cover letter in PDF; only applications submitted in English will be considered.

Expected start date: as soon as possible.

or

Hybrid
  • Belgrade, Serbia
  • Nis, Serbia
+1 more

Why join Better Collective?

At Better Collective, we pride ourselves on fostering a workplace where talent thrives and collaboration flourishes. We are committed to nurturing a learning environment where your growth is a priority. Imagine working alongside a dream team of talented individuals who not only bring their skills to the table but also complement each other. You’ll have ample opportunities to learn on the job from talented colleagues eager to share their knowledge, taking on responsibilities that challenge and inspire you.

Guided by our core values of respect, integrity, ambition, and collaboration, we strive to maintain an inclusive and safe space for all employees. Our culture is built on support and camaraderie. Here, you’ll find caring colleagues who unite over shared passions and ambitions, creating a supportive environment where everyone can succeed together. We believe in having fun while achieving great things, ensuring that work is both enjoyable and rewarding.



About Better Collective

We are a global sports media group headquartered in Copenhagen, thriving in a vibrant international environment with more than 1,600 talented professionals working in offices across four continents and representing over 30 nationalities. Our dedicated employees drive our ambition to conquer the sports media world and become the leading digital sports media group. We are home to renowned international and national sports media brands such as HLTV, Futbin, Action Network, VegasInsider, Bolavip, SvenskaFans, Tipsbladet, Betarades, and more. Our mission is to excite sports fans through engaging content and foster passionate communities worldwide.

For those who love sports, Better Collective offers the opportunity to work on something you are passionate about, making work both purposeful and enjoyable. Even for those not into sports, the strong sense of sportsmanship woven into our organization and core values creates a collaborative and fun environment.

Better Collective is dual-listed on Nasdaq Stockholm (BETCO) and Nasdaq Copenhagen (BETCO DKK). 



We are an equal opportunity employer

We strongly believe diversity gives us the edge and we are committed to creating a safe working environment where employees can thrive. By embracing our diverse perspectives and experiences, our teams collaborate to innovate and deliver superior sports content and products. We hire for cultural growth and welcome everyone, regardless of background,  ethnicity, age, religious and political beliefs, sexual orientation, gender identity, disability, and other characteristics.